Terms & Conditions

1. Scope
These Terms govern the agreement between Mindex (pinedapps) (Owner: Diego Felipe Pineda Leiva) ("Mindex") and individuals or organisations ("Users") for the use of our web app, mobile clients, and APIs.

2. Account creation

• The agreement starts once you complete registration and confirm your email.
• Users must be at least 16 years old and provide accurate information.
• Accounts are non-transferable and credentials must remain confidential.
• Mindex may decline registrations for legitimate reasons.

3. Services
Mindex provides a private cloud platform for bookmarking, knowledge organisation, and AI-assisted categorisation. Free is available indefinitely with fixed limits and does not include workspace file uploads. Pro raises the limits and includes 2 GB total storage for PDF, JPEG, PNG, and WebP files, with a 25 MB limit per file. If Pro ends, new uploads stop immediately. Stored workspace files remain downloadable for 30 days and are then permanently deleted. Reactivating Pro during that period cancels scheduled deletion. Other cards and notes remain subject to Free limits.

4. Fees & payment
Mindex Pro is offered as an auto-renewing monthly or yearly subscription through Apple App Store or Google Play. The localised price shown by the store before purchase always applies; the intended prices are EUR 5.99 monthly or EUR 49.99 yearly. Eligible new subscribers may receive a one-month free trial on the yearly plan when the store displays that offer. After the trial, the subscription renews at the displayed price unless cancelled in the store settings before renewal. Purchases can be restored in the app.

5. Term, export & termination

• Free accounts run indefinitely and can be ended anytime through account deletion or a written request.
• Users can request a JSON export of their account data before deletion.
• When Pro ends, stored workspace files enter a 30-day recovery period. Users must download those files or reactivate Pro during that period. Once it expires, the stored file objects are permanently deleted. This lifecycle does not delete ordinary cards or notes.
• Both parties may terminate for cause (e.g., abuse or legal violations).

6. Content rights and user responsibility
Users retain ownership of their content and grant Mindex a non-exclusive, geographically limited licence only as needed to provide, store, sync, back up, analyse, and display the services. Users are solely responsible for content they save, upload, import, or submit for analysis. Only upload content you have sufficient rights to and respect applicable law, privacy rights, personality rights, copyrights, trademarks, and other third-party rights.

7. Acceptable use
Mindex is designed for private use and v1 does not provide a public sharing, social, or UGC platform. Mindex does not proactively monitor private user content and is not responsible for content that users save, import, upload, or submit for analysis. It is forbidden to use the platform for malware, spam, unlawful, abusive, discriminatory, violent, pornographic, child-endangering, or otherwise illegal content, privacy violations, copyright/trademark/personality-rights violations, security bypassing, abusive scraping, harassment, or unlawful publication of confidential information. If violations or credible abuse reports occur, Mindex may remove content, restrict access, suspend or delete accounts, preserve evidence, and notify authorities. Abuse, rights, or security reports: abuse@pinedapps.de.

7a. AI and no professional advice
AI features are assistive only. Outputs may be inaccurate, incomplete, or unsuitable and do not replace medical, legal, financial, tax, safety, or other professional advice. Users must review AI output before saving, sharing, or using it.

8. Availability & maintenance
We target 99% monthly availability. Planned maintenance windows are announced in advance. In case of outages, Mindex will take reasonable steps to restore service.

9. Warranty & liability
Mindex is fully liable for intent, gross negligence, and damages to life, body, or health. For simple negligence we only cover essential contractual duties and limit compensation to foreseeable damages. Product liability remains unaffected.

10. Changes to these Terms
We may amend these Terms for valid reasons (legal changes, feature updates). We will notify you at least 30 days in advance. Continued use without objection constitutes acceptance. If you object, Mindex may terminate the agreement with 30 days' notice.

11. Governing law & worldwide use
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a merchant, the place of jurisdiction is Kempten (Allgäu), where legally permitted. Mandatory consumer and privacy protections in your country of residence remain untouched. You are responsible for using Mindex only in compliance with locally applicable law, export control, and sanctions rules.